.Five9 (FIVN) has been granted the 2024 Aragon Research Study Innovation Award for AI Connect with Centers as well as named a Forerunner in two Aragon Research study Globe reports: AI Broker Platforms in the ICC, 2025, and Intelligent Connect With Center, 2025. The company was actually recognized as the most key vendor in the artificial intelligence Representative Platforms report.At the center of Five9’s technology is their vision for The brand new CX, where AI Brokers and also AI-empowered Person Agents work together to deliver hyper-personalized consumer expertises. The provider lately presented brand new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of innovation in market development and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The NEW CX, ou00f9 Representatives AI et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also called a Leader in The Aragon Investigation World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and also Aragon Study Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has actually been named a champion of the 2024 Aragon Investigation Development Award for AI Contact Centers. Furthermore, Five9 has actually been actually called an Innovator in 2 Aragon Study Entire world documents: AI Broker Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. This recognition coming from Aragon Study highlights Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 report roles Five9 as the most
critical supplier ranked in
the record, acknowledging Five9 s tactical sight for AI-driven innovation in CX. At the center of the advancement is Five9’s concept for The brand new CX where Artificial Intelligence Brokers as well as AI-empowered Human Brokers team up to deliver hyper-personalized, simple customer adventures. Through equipping services to deliver transformative client interactions while minimizing costs as well as improving performance, Five9 is setting brand-new standards for AI-powered answers in the get in touch with facility sector.
AI is fundamental for creating awesome customer knowledge, and also our experts are actually honored to be recognized through AragonInvestigation as ingenious for our initiatives to thrust the intelligent contact center ahead, pointed out Jonathan Rosenberg, Chief Technology Police Officer and also Head of AI, Five9. Our concentration has actually been, and will remain to be, aiding businesses deliver those adventures with user friendly tools as well as abilities. Along with each new advancement, we take an advance for each Five9 and for the market in its entirety.
The Aragon Investigation Technology award identifies companies leveraging ideal use of technology to not simply adjust as markets transform, but to actively interrupt and notify how their markets will certainly evolve. Five9 was actually officially presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors service.Five9’s dedication to advancement, especially its own sight for blending artificial intelligence Agents and AI-empowered Person Professionals, is actually specifying a brand new standard for just how services can easily supply hyper-personalized and also smooth consumer expertises, stated Jim Lundy, Owner, CEO and also Lead Expert, Aragon Analysis. This award and record identity builds on Five9’s dedication to supplying artificial intelligence advancements for CX.
Previously this year, the provider presented brand new advancements, consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Representatives, that improve the way providers approach CX, driving far better end results for each customers and also brokers. Regarding Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, delivers a comprehensive room of options to power AI-elevated customer knowledge that supply much better service outcomes and also Carry Happiness to CX.
Our consolidated cloud-native offering allows hyper-personalized client experiences and also more equipped staff members, making every consumer interaction a lot more linked, easy, as well as personal. Depended on by 2,500 +customers and 1,400+ partners around the world, Five9 combines the electrical power of artificial intelligence, our platform, and our folks to drive AI-elevated CX.For more information, visit www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Legal rights Reserved.
The identity of an Aragon Investigation honor victor is actually certainly not a recommendation by Aragon Analysis of any sort of supplier, item, or even service. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant awards did Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 won the 2024 Aragon Research Advancement Honor for Artificial Intelligence Get In Touch With Centers and also was named a Leader in pair of Aragon Study Planet reports: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025.
What new AI items performed Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives to transform client expertise monitoring.Just how does Five9’s( FIVN )NEW CX vision influence customer care? Five9’s NEW CX sight mixes artificial intelligence Representatives along with AI-empowered Individual Brokers to provide hyper-personalized, simple clientadventures while decreasing costs and improving productivity.
What was actually Five9’s( FIVN) strategic role in the Aragon Research study World 2025 report? Five9was actually set up as one of the most calculated provider in the AI Broker Operating Systems in the ICC, 2025 report, recognizing their critical eyesight for AI-driven innovation in CX. When carried out Five9( FIVN) receive the AragonResearch Study Advancement
Honor
?
Five9 was formally shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.